Terms of Use
Article 1. Purpose
(1) PetCareDiary, a service operated by ConnectDot Company Limited (“the Company”), is available to those who have registered (“the Members”) to use the Company’s online services and PetCareDiary (a mobile application, “the App”) (collectively “the Services”) after agreeing to the Terms of Use (“the Terms”)
(2) The purpose of the Terms is to define necessary matters in relation to the Members’ use of the Services.

Article 2. Effect and Change of Terms of Use
(1) The Company shall post the Terms on its service screen.
(2)	The Terms shall take effect when a user concludes a service agreement with the Company. Any user who does not agree to the Terms may withdraw the service agreement.
(3)	The Company reserves the right to change the Terms if reasonable causes arise, such as amendments to the applicable laws.
(4)	When the Company makes amendments to the Terms, it shall make an appropriate notification, from seven (7) days before the date of such amendment’s effect, clearly stating the date and the reason for the amendment, along with the full text of the standing Terms. However, in the event where such amendment will negatively affect the Member, the Company shall make an additional explicit notification of that fact via an electronic method, such as an email or pop-up window prompting the Members to consent to such amendment when logging in, from 30 days before the date of such amendment’s effect.
(5)	When notifying with regard to the changed Terms, the Company shall clearly state that Members may be deemed to have agreed to the changed Terms if they do not express their intent to reject. Consequently, if they do not express their intent to reject until the effective date of the change or continue to use the Services without withdrawing their membership after the change, they shall be deemed to have agreed to the changed Terms.

Article 3. Conclusion of Service Agreement
(1)	The service agreement shall be construed as being in effect after a Member has agreed to the Terms and the privacy policy of the Company (“Privacy Policy”), completed the membership application form prescribed by the Company, and the Company’s approval of the application has been delivered to the Member.
(2)	The Company may refuse to approve a membership application in the following cases:
    A. The prospective Member has provided false or wrong information or failed to provide the necessary information in the course of the application process.
    B. The prospective Member was previously disqualified.
    C. The prospective Member has violated the Terms or applicable laws.
    D. It is deemed inappropriate to approve the application.
(3)	The Members agree that all their information in the application form is correct. If the Members provide false information in the application form, the Members cannot be protected under the applicable laws, and their use of the Services may be restricted.
(4)	The Members are responsible for managing their IDs and passwords and shall be solely responsible for any damages caused by the use of their IDs and passwords.
(5)	The Members may view and change their personal information anytime. However, certain information may not be changed for service delivery or under the applicable laws.
(6)	If the Member changes any information entered at the time of the application for the use of the Services, the Member must notify the Company thereof through the website or the App. The Company will not be liable for any damages caused by the Member’s failure to notify the Company of the change.

Article 4. Service Provision and Change
(1)	The Members are required to provide their information and their pets’ information. The Company uses such information after obtaining consent to collect and use such information from the Member.
(2)	The Company may provide a third party with de-identified pet information (excluding information that can identify an individual or pet, such as the pet’s name) entered directly by a Member.
(3)	Zipsadiary includes the following:
    A. Pet health recording service
    B. Pet health information
    C. Pet health-care schedule management service
    D. Other services developed by the Company or provided by it in partnership with other firms
(4)	The Services are intended to aid in pets’ health-care management. The Members can use the Services to manage their pet’s health, and the Company has no responsibility for the pet’s health. The ultimate responsibility for the health care of the Member’s pet lies with the Member.
(5)	The Company may change, suspend, or discontinue some or all of the Services if there are significant reasons, such as deteriorated profitability or a change in the policy concerning the service provision, by giving the Members prior notice. In this case, the Company does not compensate the Service users unless stated otherwise in the applicable laws.

Article 5. Points
(1)	The Company may provide, for promotional purposes, points to the Members free of charge or with their purchases (“Points”). The Members may use Points as currency when paying for a full or partial purchase under specified conditions.
(2)	Points are valid for a year, and Points with the earliest expiration date will be used first. Any unused Points will expire automatically on their respective expiration date.
(3)	Points may not be traded or transferred among the Members and may not be refunded in currency or transferred to others under any circumstances.
(4)	If a Member accumulates or uses Points illegitimately, the Company may delete the Member’s point balance without prior notice and take further measures at its discretion, such as a warning, the restriction of the use of Points or the Services, and the suspension of the membership of the Member.
(5)	If a Member withdraws or loses his/her membership status, all Points held by that Member will be expired permanently, and the Member shall not exercise any rights over the Points.

Article 6. Provision of Information and Placement of Advertisements
(1)	The Company may provide the Members with information necessary to use the Services through a notice or in writing (including electronic documents or email), or by text (SMS), telephone, or push notifications. The Members may refuse to receive such information at any time except in responses to transaction-related information and customer inquiries under the applicable laws.
(2)	The Company may place advertisements on its website (on the initial screen of the Services), emails, SMSs, or push notifications in connection with the service operation. However, in the case of electronic transmission media, such as emails, SMSs, and push notifications, the Company shall, in principle, obtain express prior consent from the recipient under the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc. The Company shall not transmit commercial information for profit-making purposes if the recipient expresses a refusal or withdraws his/her prior consent. A Member who receives email advertisements may refuse to receive such promotional emails from the Company.

Article 7. Service Termination
(1) Termination by the Member:
    1) The Members may notify the Company of their intention to terminate their use of the Services at any time. The Company shall immediately accept such notice unless there is a compelling reason not to do so. Before notifying the Company, the Member shall complete, withdraw, or cancel all ongoing transactions and be responsible for any disadvantages arising from such withdrawal or cancellation.
    2) The Members shall be responsible for the disadvantages caused by their expression of termination, and the Company may recover additional benefits provided to the Members when the service agreement is terminated.
    3) A Member who has terminated the use of the Services hereunder may reregister as a new member under the applicable procedures and provisions of the Terms. However, if a Member applies for reregistration after withdrawing his/her membership for inappropriate purposes, such as entering a promotional event twice where duplicate entries are prohibited, the Company may refuse to grant the membership status or restrict it for a certain period.
    4) All subscriptions after termination under this Article shall be treated as new.

(2)	Termination by the Company:
1)	The Company may restrict the Member’s use of the Services for one (1) month with the first confirmed violation of the following provisions. Meanwhile, the Company may terminate the service agreement on the second violation. However, the Company may terminate the service agreement immediately upon the first violation of subitems C or D:
A.	The Member has violated the rights, reputation, credibility, or other legitimate interests of other Members, or committed an act in violation of the applicable laws or public order and standards of decency.
B.	The Member has interrupted or attempted to interrupt the service provision.
C.	The grounds for refusal under Article 3.2 have been discovered.
D.	There is an objective reason to refuse the service provision based on the Company’s reasonable determination.
2)	The Company may terminate the service agreement by notifying the Member through email, telephone, or other means. The service agreement shall be terminated at the time of the notice mentioned above.
3)	Upon the termination of the service agreement under this Article, the Company may recover all the benefits it had provided to the Member, such as cashback. Any damages arising from the termination shall be borne by the Member whose service agreement is terminated. The Company shall not be held liable for any damages unless there is willful misconduct or gross negligence committed by the Company.
4)	The Company may refuse to accept the Member’s application for reregistration if the service agreement is terminated under this Article.

(3)	When a Member terminates the service agreement, his/her data will be destroyed immediately, unless the Company is required to retain some of the Member’s information under the applicable laws or Privacy Policy.

Article 8. Paid Services
(1)	The Members may purchase paid contents under each app store operator’s payment policy, depending on their type of terminal. The price of paid content is charged by the mobile carrier, the platform operator partnered with the app store operator, or the app store operator’s method and policy.
(2)	The paid contents purchased by a Member within the Services can only be used on the terminal that was used to download or install the application for the paid contents.
(3)	The Members may use paid contents only on their account unless otherwise specified by the Company. The paid contents shall not be transferred, leased, sold, or provided as collateral to a third party.
(4)	In principle, the contents’ purchase price shall be charged under the policy and method prescribed by the mobile carrier and app store and paid through the specified method. Payment limits may apply or be adjusted under the policy of the government, Company, or charging entities (the mobile carrier or app store).
(5)	As for the contents purchased by a Member, the Member may withdraw his/her subscription within seven (7) days from the date of purchase or the date of availability of the paid contents. However, the withdrawal of subscription to the paid contents provided free of charge (in the form of gifts or through a promotional event) by the Company or a third party may be restricted.
(6)	If the period of use expires, the amount for any unused contents will be refunded after deducting the amount for the days of use.
(7)	If the paid contents are different from the relevant indication or advertisement or are performed differently from the contract, the subscription can be canceled within three (3) months from the date of purchase or when the paid contents were made available or within 30 days from the date when the purchaser knew or could have known such differences.
(8)	The withdrawal of subscription will be processed according to the relevant app store operator’s refund policy, depending on the operating system of the device that uses the Services. When the withdrawal of the subscription is requested, the Company will check the purchase details with the app store operator before processing the request.
(9) If a Member withdraws his/her subscription, the Company will recover or delete the Member’s paid contents immediately and refund the paid amount within three (3) business days from the date of such recovery or deletion in the same method as the Member’s payment for the contents.
(10) Other matters not prescribed in the Terms shall be governed by applicable laws, including the Act on the Consumer Protection in Electronic Commerce, Etc.

Article 9. Termination of Services
(1)	After providing prior notice to the Members, the Company may temporarily suspend the provision of the Services if its information and communications facilities and equipment require maintenance or replacement, if they experience a breakdown, or if communications fail. However, in the case of unavoidable circumstances, the notice will be made at a later time.
(2)	If the Company cannot provide the Services because of changes in its business activities, the abandonment of the business, or integration with other companies, it shall notify the Members or post a clear notice.

Article 10. Disclaimer
(1)	The Members shall not claim compensation from the Company for any losses they have suffered through no fault of the Company.
(2)	The Members have the right to freely use the information posted on the Services under their judgment. The Company shall not be liable for any damage or loss suffered by the Member caused by the information posted in the Services, except in cases of the Company’s willful misconduct or gross negligence.
(3)	The Company shall not be held liable for the failure to deliver the Services if such failure has been caused by natural disasters or other force majeure.
(4)	The Company shall not be held liable for damages caused by reasons attributable to a Member in the use or provision of the Services or personal damages arising from accessing or using the Services.
(5)	The Company shall endeavor to provide the Members with the Services reliably and continuously. However, the Company shall not be held liable for any service interruption or damages suffered by the Members if such damages have been caused by hacking, the provision or dissemination of malware, the illegal access or use of the Company’s server, or other illegal acts of a third party, except in cases of the Company’s willful misconduct or gross negligence.
(6)	The Company shall not warrant or be responsible for the reliability or accuracy of the information, data, or facts posted by any Member on the Services.
(7)	Because the Services are for the provision of information, the Members are solely responsible for interpreting such information.

Article 11. Use of Services and Intellectual Property Rights
(1) The Company owns the copyrights and other intellectual property rights in or to the contents produced by it (including derivative works) within the Services. Users may not use or have a third party use the works of the Company they obtain through the Services by copying, transmitting, publishing, distributing, broadcasting, or any other method without the Company’s prior consent.
(2) The copyrights in or to the posts, which the Members post in the informative form on the Services, including articles, photos, video files, and links, which contain codes, letters, voice clips, sounds, images, or video clips (“Posts”), will be owned by the respective author.
(3) When using the members’ Posts, the Company may display them on the Member Service screen. In this case, the Company shall comply with copyright-related laws and regulations. The Members may take action at any time, such as deleting or keeping the Posts private, through the management function within the App or the Customer Center.
(4) The Company may take temporary measures against the Posts under the applicable laws if they deem to have violated others’ rights, the Company’s policy, or applicable laws, even if no request for such measures has been made under the preceding provision.
(5) The Company may delete certain parts of a Post that disclose others’ personal information without consent or modify them with symbols to promote a good posting culture.
(6) The respective author shall have all rights and responsibilities related to his/her Posts. Authors shall be careful when disclosing information because information disclosed voluntarily is not protected.
(7) All Posts will be automatically deleted or destroyed when their rightful author terminates his/her subscription to the Services.

Article 12. Posts Management
(1) The Company owns the copyrights and other intellectual property rights to the work it creates.
(2) The Member has the copyrights and responsibilities for the Posts he/she has created and posted in the Services. However, if the Company determines that the contents of the Posts posted or registered by a Member fall under any of the following, it may delete it or take temporary measures (censorship) against it without prior notice:
    A. The contents slander or defame other Members or third parties.
    B. The contents violate public order or traditional customs.
    C. The contents are deemed to be involved in a criminal act.
    D. The contents infringe copyrights or other rights of the Company or third parties.
    E. The contents include obscene materials or a link to pornographic sites.
    F. The contents are advertisements or promotions that have not been preapproved by the Company.
    G. The contents are irrelevant to the Services.
    H. The contents interfere with the business of the Company or other service providers without justifiable grounds.
    I. The contents include false or exaggerated information for the promotion of the Member’s business.
    J. The contents consist of meaningless letters or symbols.
    K. There is a report that the contents have infringed on third party rights.
    L. The contents are deemed to violate the applicable laws
(3) Posts posted on the Services may be retrieved through a keyword search or exposed to a particular service or related promotions. They may be modified, copied, or edited to the extent necessary for such exposure. In this case, the Company shall comply with copyright laws and regulations. The Members can take necessary action, such as deleting, excluding from search results, or keeping their Posts private at any time through the Customer Center or in-service management function.

Article 13. Members’ Obligations and Limited Use of Services
(1)	The Members shall refrain from the following acts. Any confirmed violation of this Article may result in the restricted use of the Services and civil or criminal liabilities:
    1) Interfering with the Company’s service operation through willful misconduct or negligence
    2) Entering false information when applying for the use or change of the Services
    3) Stealing others’ information
    4) Sending or posting information (computer programs, etc.) that is not specified by the Company
    5) Infringing on copyrights or other intellectual property rights of the Company and third parties
    6) Damaging the reputation of the Company or third parties or obstructing the business of the Company and third parties
    7) Disclosing or posting obscene or violent messages, images, voice clips, or other information that violate public order or traditional customs on the App
    8) Committing an act that interferes with the promotion of a healthy trading culture, such as posting fraudulent or malicious Posts
    9) Where the Company recognizes that the continuous service provision is inappropriate for other serious reasons
(2)	The Company may restrict or suspend the use of the Services and delete an account if the Member fails to address the violation of the preceding provisions within a specified period. However, the Company may take the preceding measures without prior notice if there is a justifiable reason. In this case, it shall notify the Member of such measures at a later time.
(3)	The Company may provide differentiated paid services to the individual Members under its policy. The Company reserves the right to suspend a specific Service or limit some of the Services if the Member concerned uses paid services without paying.

Article 14. Jurisdiction and Governing Law
(1)	If a lawsuit is filed for a dispute between the Company and its Member, the local court having jurisdiction over the Member’s address shall have the exclusive jurisdiction. If the address of the Member is unknown, the local court having jurisdiction over the Member’s temporary address shall have the exclusive jurisdiction. If the Member’s address or temporary address is uncertain at the time of filing the lawsuit, the jurisdiction shall be determined under the Civil Procedure Act.
(2)	All disputes between the Company and its Members shall be resolved under the laws of the Republic of Korea.

(Date of Enforcement) These Terms shall enter into effect on September 14, 2020